Frequently asked questions

The 15 customer FAQs are grouped into product, ordering, delivery, and health-awareness questions to reduce repeated calls.

CI-16 FAQsIA-FAQs

The cooperative sells agriculture products and handcraft products. Browse the Products page to see the current sample list.

No. Farm produce is seasonal, while some crafts are made to order. The Products page marks availability where possible.

Use the Contact page enquiry form, phone, or WhatsApp link and mention the product name and quantity.

Yes. The website is designed to support customers in Mukono and Kampala. Delivery or pickup details should be confirmed by phone.

Delivery should be confirmed depending on order size, destination, and available transport.

Yes. Several craft items can be made to order if the size, color, quantity, and date are agreed early.

Nalwoga Judith is listed as the chairperson contact in the case study. Exact phone and email details should be confirmed before publication.

The cooperative is located in Mukono District. A more precise office or village address should be added when confirmed.

The health tips support community awareness and provide practical guidance contributed by health workers.

Three health workers contribute monthly tips. Their names should be published only after permission is confirmed.

Yes. The Contact page includes an enquiry form and contact channels for customers, donors, and partners.

Yes. The prototype uses lightweight static pages and compressed-style assets for smartphone users.

Not in this first prototype. Customers should contact the cooperative to confirm payment instructions safely.

Product availability should be checked regularly, while health tips should be updated monthly.

Use real product and member photos from the cooperative after consent, cropping, compression, and alt text are completed.